For hotels and rentals
Guest Guide
Replace the paper guidebook with a single QR code.
A dedicated guest guide site for vacation rentals, hotels and ryokan. TRUE AI takes on all of it: the build, the languages, the daily updates and the hosting.
For hotels and rentals
Replace the paper guidebook with a single QR code.
A dedicated guest guide site for vacation rentals, hotels and ryokan. TRUE AI takes on all of it: the build, the languages, the daily updates and the hosting.
The problem
Run a property and you will hit these three walls.
"What's the Wi-Fi password?" "What time is checkout?" "Where does the garbage go?" Calls and messages until late at night.
Producing the paper guide in English, Chinese and Korean is a major job, and translation quality drifts.
Facilities and nearby shops change, and paper gets reprinted. Even on the web, agencies and admin screens get in the way.
What we build
No app to install. Guests reach what they need on their own phone, in their own language.
Scan the code in the room or at the entrance. No install, no sign-up.
Japanese, English, Chinese and Korean included. Arabic is already running at one property.
Hearing, build, launch and daily updates. Your only job is handing us your materials.
Unlike paper, it is always current. Unlike an app, there is nothing to install. It reads in the guest's language and links straight to maps, phone numbers and booking pages.
Try it on your phone.
Opens The Blue House Katsuura guide
In production
Four languages (JA/EN/ZH/KO). An in-house and local guide in eight parts: Wi-Fi, facilities, tours, meals, rooms, nearby, goods and housekeeping. The news panel and an AI chat that answers only from the hotel's own information are in daily use.
Five languages (JA/EN/ZH/KO and Arabic). Arrival to departure in eight parts. House rules are read to the end before guests agree. Content is updated through LINE, in real use.
Screens are from the live guides. Wi-Fi details and phone numbers are blurred.
Features
| Area | Feature | What it does | Provided |
|---|---|---|---|
| Information | Wi-Fi and basics | One-tap SSID and password, check-in and check-out times | Standard |
| House rules | Scroll to the end, then agree | Standard | |
| Access and directions | Map-app links, photo-guided directions | Standard | |
| Rooms and equipment | Amenities, how-to guides, garbage rules, departure steps, emergency contacts | Standard | |
| Local guide | Dining, sights and shopping | Standard | |
| News and perks | Temporary notices for construction or events, guest-only offers | Standard | |
| Conversation | AI chat | Answers guest questions from the property's own information, in their language | Option |
| Staff handoff | Questions the AI cannot answer go to staff | Option (on request) | |
| LINE / WhatsApp | Connects to the guest's own LINE or WhatsApp before and after the stay | Option (on request) | |
| Operations | Languages | Four as standard; every update reaches all languages at once | Standard |
| Updates via LINE | Ask in LINE, AI drafts the change, check the preview, reply "OK" | Included in operations | |
| Hosting | Server costs, SSL and uptime monitoring included; custom domain optional | Included in operations | |
| QR codes | Print-ready files for guest rooms | Included in operations |
Updating the site
No admin screen to learn, no agency to call. One message in your usual LINE group is enough.
"Add how to turn on the hot water."
Every language, prepared together.
A link shows exactly how it will look.
It goes live on the real site right away.
In real use, a request can be live the same day, and changes have gone out in five languages in one pass.
Getting started
In as little as two weeks, the paper guidebook becomes a multilingual site.
Send us your current house guide, PDFs and photos.
We share a preview link for you to check.
We apply your changes and publish, with print-ready QR codes.
Changes are a LINE message away, in every language at once.
A one-off build fee and a low monthly operations fee. It depends on the features you choose, so we quote per property.